Synergy Spotlight Sponsor – March 2011

Charlotte Mason, Advantage Resource Group

Charlotte Mason, Advantage Resource Group

Charlotte Mason with Advantage Resource Group is the March Synergy Spotlight Sponsor!

What’s the biggest mistake you see small business owners making in relation to their employee company policy?

They don’t have one.  They often don’t have an employee handbook or other policies in place.

And why is that a problem?

Employees are then not clear on what is expected of them and company guidelines they need to follow so that business and the employee can be successful.

What’s another mistake you see small business owners make in regard to management of their employees?

Lack of employee of motivation and retention policies.  Employees need feedback to know that they are appreciated and are doing their job in a satisfactory manner.  They need to be recognized for their achievements and they need to feel that they are an integral part of the organization.

What is the impact on a business if their employees aren’t continually trained?

Work may not be done in a consistent manner in relation to company policy and procedures and the result of that is potentially poor customer service, customer retention, low efficiency, and slower growth in a competitive marketplace.

Business owners are very busy juggling many different priorities, so they tend to not document things in regard to their employees as well as they should.  What is the potential impact of poor documentation and not keeping up to date on legal requirements?

If business owners don’t comply with State and Federal regulations this can result in fines, some very significant.  I read somewhere recently that since January of 2009, more than 3,200 employers suspected of hiring illegal aliens have been audited for I-9 compliance. This has resulted in $50 million in fines for employers.

Fines can range from $500 with the record being $16,000 for a violation.  I think some small business owners think these types of forms and regulations apply to big business only, but that’s not correct.  All businesses that have employees are subject to many regulations that can carry substantial fines if the company is found in violation.

Synergy Participants can receive:

Free Human Resource Audit.  This audit includes a review of your compliance with state and federal regulations and other HR practices such as hiring, orientation, training, performance evaluation and termination.  Time will be spent onsite reviewing these areas, and a report will be prepared and delivered that summarizes the audit and provides recommendations for improvements, if needed.

Learn more about Charlotte and Advantage Resource Group at each of the sessions this month, listening to WFIR, or contacting her at cmason@advantageresgroup.com , www.advantageresgroup.com. or call
(540) 774-9705

When you Start With Why everything else will fall into place

Start With Why was recommended to me twice in two days which is usually my cue to buy it and read it right away.  It brought clear some concepts I have been working on for over a year and a half.  If you own a business you probably started with a WHY that was really powerful for you.  Your WHY could have been to help a certain group of people that you thought were being underserved in the marketplace.  Maybe your WHY had everything to do with a passion you had to improve people’s lives through what you offered or were going to teach people.  Whatever your WHY, it was clear to me that we all, in the day to day grind of running a business, forget our WHY’s sometimes and it’s important to not only be clear about them, but to also remind ourselves of them consistently.  Your WHY is the one gift you’ve been given and will share with your customers and employees.  Your WHY is the reason you opened your business in the first place.  Your WHY will make every decision you have to make easier.  It is your filter for what won’t work for your business.

Remember, embrace, and let your WHY steer you towards the level of success you want to achieve.